Senior Solutions Consultant

South East England – Berkshire
Full Time
£82,000-£92,000
Job Description

Due to our clients rapid global expansion, they are looking for an ambitious and creative Senior Solutions Consultant to join our sales team. As a Senior Solutions Consultant you will deliver compelling software solutions to clients, ensuring that their needs are consistently met and exceeded.

The ideal candidate will have a solid understanding of the telecommunications ecosystem and a strong background in a client - facing SaaS or CCaaS environment. The candidate will have a history of engaging at CXO level, leveraging a consultancy based approach, with a particular focus around personalisation of the messaging based on the buying centre's role.

Location.

This role is located in our head office in Berkshire.

This is an office-based vacancy and as such we expect all applicants to be able to reliably commute to our offices a minimum of 3-4 days per week as per their hybrid working policy.

Key Responsibilities

Technical Solutions

  • Work with Sales and liaises directly with technical and senior customer contacts to establish an in depth understanding of customer business objectives & technical requirements.
  • Identify and develop technical solutions from the Company portfolio in line with customer requirements.
  • Build positive relationships with the product, provisioning and support teams to ensure the solution has buy-in and can be effectively delivered and supported.
  • Build strong relationships with the customer and client, ensuring they receive exceptional service.

Design

  • Analyse requirements and design the appropriate customer solution.
  • Maintain an up to date knowledge and understanding of suppliers and their processes to ensure that proposed solutions can be delivered in required timescales.
  • Produce costs to support the technical design as required.
  • Provide design solutions for additional customer requirements, working with the Engineering and Product Management departments to assist in the standardisation of bespoke solutions and service.

Knowledge and Awareness

  • Develop a strong understanding of the company’s products and services and be able to communicate this technical knowledge to all audiences.
  • Develop and maintain expert technical sector knowledge, with an understanding of a specific technical or market sector in order to ensure credibility to the customer and their confidence that the proposed technical solution meets their specific requirements.
Experience Required
  • Bachelor's degree or equivalent. 2:1 or above.
  • Demonstrable experience as a Solutions Consultant or Architect, typically of at least 4 years.
  • Highly technical background, specifically within the CCaaS or Saas space.
  • Experience in building bespoke technical solutions.
    Proven ability to form strong relationships with both internal and external stakeholders.
  • Good organisational skills with the ability to be able to manage multiple work streams.
  • Highly creative and analytical.
About you
Salim

Consultant Details

Jam Management
info@jam-mangement.com

Job Summary

Job Reference:

SSC89SNN

Closing Date:

2024-03-10

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