Team leading
- Motivate immediate team on a daily basis to deliver across their key areas of responsibility.
- Respond to and assist team members to resolve escalations or technical questions.
- Monitor the performance of the immediate team and support them to make improvements as necessary.
- Be involved in recruitment process for new team members.
- Regularly meet with team members to review performance, invest in their development and ensure they have clear tasks/objectives to deliver.
- Report to management with details of your and your team’s performance against objectives. This will involve a minimum of a monthly one-to-one session with your manager.
- Comfortable and confident in escalating and communicating to managers, senior managers and executive directors when appropriate.
- Effectively manage and monitor resource levels, and deciding on task priorities for team members.
Content creation
- Prepare and coordinate the delivery of clear marketing communications aligned to our brand image.
- Proof read marketing copy.
- Contribute to and coordinate the generation of marketing brochures, customer case studies, video material and web updates.
- Coordinate the production and distribution of new marketing material and literature.
- Research and analyse market data/other business approaches in order to identify and tailor messages to specific audiences.
- Continuously learn about our products and services in order to fully inform content creation.
- Provide project management direction and video and written content input for analyst submissions such as Gartner, DMZ and Forrester.
Marketing support
- Support campaign work across international marketplaces as required.
- Organise events, networking opportunities, campaigns and awards applications.
- Support brand and communications activities eg PR, web and video projects.
- Support analysis of marketing performance data, looking for trends and improvement opportunities.
- Update the marketing database and CRM as required.
- Coordinate internal events and communications to promote our culture.
- Assist with the creation of long-term marketing plans.
- Support the sales department with a range of targeted collateral, campaigns and presentation preparation.
- Build positive relationships with other departments to support effective content creation.
- Website creation and update
- Lead the planning and execution for group-wide website delivery, including in-country translations as required.
- Maintain websites with updates to ensure the business maximises presence, online credentials and current information at all times.
- Manage external agency support as required to support the development of websites.
Process and improvements
- Develop KPIs for content that provide meaningful analysis of performance.
- Present recommendations to enhance future content creation performance to management.
Person Profile
- Education & Qualifications: Specialised/Technical
- Bachelor’s Degree/equivalent, or substantial alternative experience
- Marketing relevant qualifications/memberships eg CIM
Experience
- Experience as a Marketing Operations Analyst or Campaign Manager
- Good experience of running marketing campaigns, including digital
- Good experience of analysing campaign data to provide meaningful insights
- Demonstrable experience of implementing performance improvements
- Experience in a data analytics role
- Experience of working with and improving a CRM or similar system
- Experience of leading a team
Skills / Aptitude:
- Analytical
- Good organisational skills
- High attention to detail
- Great communication, written, verbal and presentation
- Good interpersonal skills, able to coach, train and mentor others
- Creative
- A “do-er”, not just a thinker
The nature of campaigns may require some flexibility from the jobholder in order to meet deadlines.
Job Summary
Job Reference:
CCS
Closing Date:
2024-09-29
